Effective Date: July 2, 2026
Welcome to Sahyogi Enterprise. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how Sahyogi Enterprise Private Limited (“Sahyogi Enterprise”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you visit https://sahyogienterprise.com, purchase our products, or interact with our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this Policy, please discontinue using our website.
1. Information We Collect
Personal Information
When you place an order, request a quotation, contact us, register an account, subscribe to our newsletter, or submit an enquiry, we may collect:
- Full Name
- Company Name (if applicable)
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- GST Number (where applicable)
- Payment Details (processed securely through third-party payment providers)
- Any information voluntarily provided through forms, emails, WhatsApp, or customer support.
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Date and Time of Visit
- Referral Website
- Cookies and Similar Technologies
- Website Usage Statistics
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders.
- Generate GST invoices.
- Arrange shipping and delivery.
- Respond to enquiries and customer support requests.
- Verify payments and prevent fraudulent transactions.
- Improve our website, products, and customer experience.
- Send order confirmations, shipping updates, and invoices.
- Inform you about new products, offers, and promotions (only where permitted).
- Comply with legal, taxation, and regulatory obligations.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences.
- Keep your shopping cart active.
- Improve website performance.
- Analyse visitor behaviour.
- Measure advertising and marketing performance.
You can manage or disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
4. Payment Security
Payments made through our website are processed by secure third-party payment gateways.
For your protection, we do not store your debit card number, credit card number, CVV, UPI PIN, net banking password, or other sensitive payment credentials on our servers.
5. Order Processing and Shipping
To deliver your orders, we may share the necessary information with trusted logistics and courier partners. Information shared is limited to what is required to process, ship, and deliver your order successfully.
6. Sharing of Information
We respect your privacy and do not sell or rent your personal information.
Your information may be shared only with:
- Payment Gateway Providers
- Courier and Logistics Partners
- Website Hosting and Cloud Service Providers
- Marketing Service Providers (where legally permitted)
- Government Authorities, Regulatory Bodies, or Law Enforcement when required by law
Each service provider receives only the information necessary to perform its services.
7. Data Security
We use industry-standard administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
8. Marketing Communications
If you subscribe to our newsletter or provide consent, we may send:
- Product Updates
- Price Lists
- Promotional Offers
- New Product Launches
- Company News
You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
9. Third-Party Services
Our website may use trusted third-party services such as:
- Google Analytics
- Google Ads
- Meta (Facebook) Pixel
- WhatsApp Chat
- Payment Gateway Providers
- Courier Tracking Services
These services may collect information in accordance with their own privacy policies.
10. External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, content, or security. We recommend reviewing their privacy policies before sharing personal information.
11. Children’s Privacy
Our products and services are intended for businesses and adults. We do not knowingly collect personal information from individuals under the age of 18.
12. Your Privacy Rights
Subject to applicable laws, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your personal data.
- Withdraw consent where applicable.
- Opt out of promotional communications.
- Request information regarding the processing of your personal data.
To exercise these rights, please contact us using the information below.
13. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders.
- Provide customer support.
- Maintain business records.
- Comply with taxation, accounting, and legal obligations.
- Resolve disputes and enforce our agreements.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, legal requirements, or website functionality.
Any revisions will be published on this page with the updated Effective Date.
15. Contact Us
Sahyogi Enterprise Private LimitedCorporate Office
1/15 Viram Khand, Gomti Nagar, Lucknow – 226010, Uttar Pradesh, India
Factory
G-48, Chinhat Industrial Area, Near TELCO, Deva Road, Chinhat, Lucknow – 226019, Uttar Pradesh, India
- Email: info@sahyogienterprise.com
- Sales Email: contact@sahyogienterprise.com
- Phone: +91-9794460444
16. Grievance Officer
In accordance with applicable Indian laws, including the Information Technology Act, 2000, and other applicable data protection laws, you may contact our Grievance Officer for any privacy-related concerns.
- Mr. Sanjay Kumar Singh
- Email: sahyogi.help22@gmail.com
- Phone: +91-9794460444
- Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)