Privacy Policy
Effective Date: July 2, 2026
Last Updated: July 2, 2026
Sahyogi Enterprise (“we”, “us”, “our”, or “Sahyogi Enterprise”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit https://sahyogienterprise.com, place an order, request a quotation, submit an enquiry, or contact us.
1. Information We Collect
We may collect information that you provide to us, including:
- Name
- Company Name, where applicable
- Email Address
- Mobile Number
- Billing and Shipping Address
- GST Number, where applicable
- Order and enquiry details
- Information submitted through our website forms, email, WhatsApp, or customer support
We may also automatically collect basic technical information such as IP address, browser type, device information, pages visited, and website usage data.
2. How We Use Your Information
We may use your information to:
- Process and deliver orders
- Prepare quotations and invoices
- Process payments
- Provide customer support
- Respond to enquiries
- Send order and delivery updates
- Improve our website, products, and services
- Prevent fraud and maintain website security
- Send promotional communications where permitted
- Comply with applicable legal, tax, and regulatory requirements
3. Cookies
Our website may use cookies and similar technologies to remember preferences, maintain website functionality, analyse website traffic, improve performance, and measure marketing activities.
You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
4. Payment Security
Payments made through our website may be processed by secure third-party payment providers.
We do not normally store complete debit-card numbers, credit-card numbers, CVV numbers, UPI PINs, net-banking passwords, or similar sensitive payment credentials on our own servers.
Payment providers process payment information according to their own privacy policies and applicable security requirements.
5. Sharing of Information
We do not sell or rent your personal information.
Where necessary, we may share limited information with:
- Payment gateway providers
- Courier and logistics partners
- Website hosting and technology providers
- Analytics, security, and communication service providers
- Marketing service providers, where permitted
- Government authorities or law-enforcement agencies when required by law
We aim to share only the information reasonably necessary for the relevant service or purpose.
6. Data Security
We use reasonable administrative, technical, and organisational measures to protect your personal information against unauthorised access, misuse, loss, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Complete orders and provide services
- Provide customer support
- Maintain business and transaction records
- Meet tax, accounting, and legal requirements
- Resolve disputes and protect our legal rights
When information is no longer required, we may delete, anonymise, or securely dispose of it, subject to applicable law.
8. Marketing Communications
Where permitted by law and, where required, with your consent, we may send product updates, price lists, promotional offers, new product information, and company news.
You may unsubscribe from marketing communications at any time by using the unsubscribe option in our emails or contacting us directly.
Service-related communications, such as order confirmations and delivery updates, may still be sent when necessary.
9. Third-Party Services
Our website may use third-party services such as Google Analytics, Google Ads, Meta technologies, WhatsApp, payment gateways, courier tracking services, hosting providers, and other technology services.
These third parties may process information according to their own privacy policies and applicable laws.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, content, or security.
We recommend reviewing their privacy policies before providing personal information.
11. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion where permitted
- Withdraw consent where applicable
- Opt out of promotional communications
- Raise a privacy-related complaint
To exercise your rights, please contact us using the details below.
12. Applicable Indian Laws
We seek to comply with applicable Indian privacy and data-protection laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable rules, regulations, and amendments, to the extent applicable to our activities.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time due to changes in our business, website, technology, legal requirements, or privacy practices.
Any updated version will be published on this page with a revised “Last Updated” date.
14. Contact Us
Sahyogi Enterprise Private Limited
Corporate Office:
1/15 Viram Khand, Gomti Nagar, Lucknow – 226010, Uttar Pradesh, India
Factory:
G-48, Chinhat Industrial Area, Near TELCO, Deva Road, Chinhat, Lucknow – 226019, Uttar Pradesh, India
Email: info@sahyogienterprise.com
Sales Email: contact@sahyogienterprise.com
Phone: +91-9794460444
15. Grievance Officer
Mr. Sanjay Kumar Singh
Email: sahyogi.help22@gmail.com
Phone: +91-9794460444
Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)
For privacy-related questions or grievances, you may contact our Grievance Officer using the details above.
Sahyogi Enterprise is committed to handling your personal information responsibly and transparently.
